Privacy Policy

TNG TECH SOLUTIONS are committed to providing our customers with a secure, private shopping experience.

What information do TNG TECH SOLUTIONS need to collect from you as a customer?

TNG, in dealing with you as a customer, may need to collect and retain information that identifies you as a customer so that transactions can be carried out either online or personally. The information we may collect includes: For establishing an account:
● Name and address(es)
● Contact telephone number(s) and email address(es)
For personal identification:
● Photo ID – either NZ Driver’s license, passport (NZ or foreign), or an NZ 18+ card (Note foreign driver’s licenses cannot be verified and are therefore not accepted)

Why do TNG TECH SOLUTIONS collect and retain personal information?

We use this information to undertake any dealings or transactions with you (see the {link of terms and conditions page of TNG e-commerce website} for further details). Personal photo ID information may not be needed unless you need to personally pick up goods from any one of the TNG stores, and we need to ascertain that the person picking up the goods is the correct person as per the transaction. We may take a copy of the identification supplied. This is also to protect your interest and security as a TNG customer.

Who can access this information and whom is it shared with?

The information will be collected by specified TNG employees who need to have access to your data to carry out the transactions. The level of accessibility to your data is proportional to the job function that each team member performs. We may disclose aggregated shopper statistics, but none of these statistics will contain any information about identifiable customers and their shopping habits. Certain information may be made accessible to other persons or bodies corporate engaged by TNG for or concerning any of the purposes listed in the use of information of terms and conditions page of TNG e-commerce website.

Can you refuse to provide the information asked for?

If you do not wish to provide the information asked for, you have the right to refuse to provide it, however, TNG may not be able to proceed with the transaction if the information required is necessary for TNG to ensure the transaction is conducted legitimately while protecting the interests of both TNG and you as the customer.

Storage of personal information

We are aware that you may be concerned about the privacy and confidentiality of your personal information. We have taken many steps - from both technical and systems perspectives - to ensure that all of your information is well protected, however, we also recommend that you do not disclose your login ID and password to anyone.

Using Social Features

We may offer functionality that allows you to create or log into your account using a third-party service, such as Facebook or Google. If you choose to make use of a third-party service for creating or logging into your account or otherwise use any social media features we make available, we may access information about you via that third party. Information we receive may include your public profile information, such as your profile picture, gender, birthday, email address, phone number, profile ID, and your name (if you have made that information available on your public profile). Generally, you can restrict what information is made available via third-party services like Facebook and Google by updating your privacy settings with the provider. We encourage you to review your privacy settings and the relevant provider’s privacy policy.

What is TNG TECH SOLUTIONS policy on allowing me to view and update my personal information?

You can access and change personal account information held by TNG in the "My Account" area of our website. However, to change personal information provided to us via a third party in connection with the use of social media functionality (such as Facebook or Google logins), you will need to update your details or privacy settings with that provider. You may also ask us for a copy of any personal information about you that we hold or to correct any personal information about you, by contacting us either at email address info@tngtechsolutions.co.nz, telephone No: +64 7834 1325, +64 27 393 3614 or visit us at our store address: 109-ward Street, Hamilton Central, Hamilton, 3204

Marketing emails / newsletters

If you no longer wish to receive marketing emails/newsletters from us, you can find and click on the unsubscribe link in each of our marketing emails and we will opt you out from receiving future

Credit Card Security

TNG TECH SOLUTIONS does not store or process credit cards. Direct Payment Solutions processes transactions for New Zealand, and EFTPOS New Zealand LTD processes.